My address did not carry over
Type or correct the full street address directly in Free Preview. The manual field remains available even when browser storage is blocked or cleared.
Open Free Preview →OwnerRoute Help Center
Answers before you need to start over.
Find the practical answer for the working OwnerRoute seller flow: address, property facts, protected photos, private review, and returning to a saved draft.
Common fixes
Start with the issue in front of you.
These paths use the live product as it works today. They do not require an account, payment, or public listing.
I want to reopen my draft
Open Free Preview from the same browser within 30 days, or sign in to the verified OwnerRoute account that owns the draft.
Return to my draft →A photo will not upload
Use a JPEG, PNG, or WebP file no larger than 8 MB. The private workspace holds up to 10 photos. OwnerRoute validates and reprocesses each accepted image.
Review photo guidance →Private draft questions
What OwnerRoute saves, protects, and does not do.
Product boundaries are included here because they affect how you prepare, return, and decide what to do with the property next.
Do I have to use the same browser?
Only while the draft is anonymous. The browser credential protects an unsigned draft for 30 days. After you verify an email and create a password, the draft is attached to your OwnerRoute account.
Where is my address stored?
After you confirm it, the address is saved in OwnerRoute’s dedicated MariaDB database with the rest of the private draft. The homepage handoff uses session storage and keeps the street address out of the Free Preview URL.
Who can see my uploaded photos?
The browser or verified account that owns the private draft can request its protected photo copies. Raw uploads are not stored in the public website folder, and unrelated requests return no image.
Can I remove or replace a photo?
You can remove any saved photo from the photo step. To replace it, remove the unwanted photo and upload the new file. The first saved image is used as the private cover preview.
Does reviewing my draft publish the property?
No. Reviewing or previewing only assembles your saved address, facts, price, and photos into a private working draft. Public OwnerRoute listings are not enabled in the current product.
Does OwnerRoute sell listing or MLS plans?
No. OwnerRoute does not currently sell paid listing tiers or its own MLS-placement service. The route comparison and private seller workspace are free to use.
What happens after 30 days?
An anonymous private draft and its protected photos are scheduled to expire. A draft attached to a verified account remains available through that account. Always keep your original property photos and records in a location you control.
Does my draft appear in public search?
No. The public OwnerRoute marketplace is disabled. Private drafts do not appear in search results, public inventory, or route recommendations.
Continue your route
Your saved work is one step away.
Return from the same browser or sign in to revise details, manage photos, or review the complete private property draft.
Return to Free Preview →